I AM Surveyors

"Admin was quick when responding to my emails, and when answering the questions I had which was really helpful. The surveyors, Paul and Mlak Haughton were informative, and happy to answer the hundreds of questions we had ! it was nice to have surveyors that were able to make the defects they found digestible in terms of potential causes and solutions. I received the Level 3 report a week later which I really appreciated!. Would recommend"

"Paid £510 for a level 2 survey and was told we would get an email to book the survey with. We received no such email. Tried to contact the company via all phone numbers we could find - they either don't dial or go straight to voice mail. Also emailed every email we could find related to the company to no avail. Eventually we received an email about a week after paying with no contact saying that our postcode wouldn't be able to be covered, unsure why this was not checked before taking our money. They said they’d refund me which they didn’t do - I had to get the money back via an Amex dispute!!"

"Paid £510 for a level 2 survey and was told we would get an email to book the survey with. We received no such email. Tried to contact the company via all phone numbers we could find - they either don't dial or go straight to voice mail. Also emailed every email we could find related to the company to no avail. Eventually we received an email about a week after paying with no contact saying that our postcode wouldn't be able to be covered, unsure why this was not checked before taking our money. The review was only given 2 stars and not 1 due to the apologetic nature of their email. I can not speak for the quality of the surveys but if it is a reflection of their customer service I wouldn't hold your breath."

"Great service on doing my Level 3 Structural Survey. Quick turnaround with booking the property visit, and the extensive report has been ready in 1 week time. The phone line was often busy, but I have got practically instant responses via email. Highly recommend!"

"Amazing experience with this surveyor! Everything from getting an instant quote online, to booking the survey, to getting the report was streamlined and just perfect. Paul and his team took into account our situation and the need for a swift survey and were able to book us in at very short notice. Not only that but Paul was able to identify Japanese Knotweed on the property which the banks valuation survey missed and the sellers themselves were unaware of! After the survey we called to check if everything was OK and Paul kindly took the time to explain his findings and what he would be including in the report. The report was also issued so swiftly and is detailed and thorough. Seriously couldn't recommend this company enough!"